Returns & Exchanges

At FiXT Store, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether it is a change of heart or a defective product, our team is dedicated to ensuring a smooth and fair resolution for every customer.

Return Process

• 1.
  Initiate Your Request

  Log in to your FiXT Store account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags, manuals, and accessories are included to prevent any delays in processing.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.